Commercial Lockout
When a business entrance will not open, start with the affected door, an authorized site contact and the current security situation. LockPro reviews the available service options before arranging attendance.
REQUEST URGENT ASSISTANCE
Identify the access problem
Explain whether keys are lost, the key will not turn or the lock turns without releasing. Mention any reader, electric strike or exit device at the opening.
Confirm authority and site access
A manager or authorized property representative must approve access-related work. Building check-in, shared entrances and a tenant’s lease responsibilities may affect the scope.
Plan the next step
Method, expected charges and timing are confirmed for the situation. If a lock is damaged, repair, replacement or a follow-up rekey may be needed.
Questions about commercial lockout.
Will an online request send a technician immediately?+
No. LockPro must confirm coverage, availability, authorization and the proposed service before attendance.
Can a card-reader problem cause a lockout?+
Yes. Mechanical locks and electronic access can fail differently. Describe both systems so the request can be assessed.